Privacy and Personal Data Processing Policy

DYNAMIC  takes the respect of privacy and the protection of personal data very seriously and undertakes to implement appropriate measures to ensure the protection of personal data and to process and use such data in compliance with the applicable provisions and in particular European Regulation 2016/679 of 27 April 2016, known as the “General Data Protection Regulation” (hereinafter the GDPR) and law no. 78-17 of 6 January 1978 known as the Data Protection Act.

I- Data Controller

Your data is collected by:


 A simplified joint-stock company with capital of €216,780.
Registered in the LA ROCHE SUR YON Trade and Companies Register (RCS) under number 416 450 435 Whose registered office is at MORTAGNE SUR SEVRE (85290) – 518 Rue Léo Baekeland
 Acting as Data Controller in accordance with the definition provided in Article 24 of the GDPR.

II- Identification of the data collected, purpose and use of the data processed

DYNAMIC, as Data Controller, collects, consults, uses, modifies, stores, transmits and erases Personal Data (hereinafter the “Data”) in the context of its commercial and contractual activities.

In accordance with Article 4 of the GDPR, the terms “Data” or “Personal Data” refer to any information relating to an identified or identifiable natural person (hereinafter referred to as “Data Subject”); an “identifiable natural person” is a natural person who can be identified, directly or indirectly, in particular by referring to an identifier such as a name or identification number, location data, an online username, or to one or more factors specific to their physical, physiological, genetic, mental, economic, cultural or social identity.


Most of this data is collected directly from the Data Subject, when they:

  • Create an account on the DYNAMIC site ;
  • Make an enquiry  for information concerning products (appliances, accessories and spare parts) sold on the DYNAMIC site ;
  • Place an order on the DYNAMIC site ;
  • Browse the DYNAMIC website and/or consult the products ;
  • Contact Customer Service.

Within the framework of the data collection activities mentioned above, DYNAMIC collects the following data: 

  • Identity data ;
  • Contact data ;
  • The history of the contractual relationship ;
  • Technical information related to web browsing (e.g. IP address).

III- Hosting of Data

The Personal Data collected and processed by DYNAMIC is hosted in Switzerland.

IV- Destination of data collected

The data collected is processed only in the European Union.

V- Conservation of data

 Data is stored for a period appropriate to the purposes of the processing and in accordance with the legislation and regulations in force.


Customer data is retained during the contractual relationship, and may be retained for ten (10) years after the termination of the contractual relationship to meet accounting and tax obligations.


Individual prospect data may be retained for up to three (3) years after the last contact from the prospect.

VI - Exercice of rights

In accordance with the General Data Protection Regulation 2016/679 of 27 April 2016, each person has a right of access, rectification, erasure and portability of his/her Personal Data, and a right to limit and object to the processing of such data.

These rights may be exercised by contacting us at the following address:


Individuals also have the right to lodge a complaint with the CNIL (French Data Protection Authority).
In accordance with law no. 2016-1321 of 7 October 2016, individuals who so wish are able to decide what happens to their data after their death. For more information on the subject: